Advanced Mac OS X HD/SD Editing Systems 
Platinum Support Contracts
Media 100 offers Platinum support for all of its new and legacy product lines. We have a wide variety of options so that you may choose the support package that best suites your needs. Prices will vary depending on the system you are using, so please check our online store or contact a Media 100 sales associate for more detailed pricing information.
Platinum Software Update customers, apply for your Media 100 Version 13 update here.
Platinum Plus
One year of Software Updates, 7 x 24 Technical Support, Extended Warranty, and Advance Exchange. purchase>>
Platinum Preferred
8am to 8pm EST (Monday-Friday) technical support and a 1 year extended warranty. purchase>>
Platinum 8-8 Support
One year of technical support, 8am to 8pm EST (Monday-Friday). purchase>>
Platinum 7x24 Support
1 Year of technical support, 24 hours a day, any day of the week. purchase>>
Platinum Software Updates
One year of Software Updates. purchase>>
Platinum Extended Warranty
This option requires a valid technical support contract. purchase>>
Platinum Advance Exchange
Ensures minimal downtime by advancing hardware on the same day. This option requires valid technical support and extended warranty contracts. For same day shipment, your order must be placed by 2pm EST, Monday through Friday only. A credit card is required. purchase>>